Home Visiting Service

Our flagship service

Practical support and companionship for people who are blind or partially sighted — in their own homes, across nine London boroughs.

020 8423 5141 Free of charge
Parry, an MAB service user, sits with David, an MAB volunteer, on a park bench. Both are smiling at the camera.

Parry and David — a long-standing match through the Home Visiting Service.

We visit in nine London boroughs

Barnet·Brent·Ealing·Enfield·Haringey·Harrow·Hillingdon·Hounslow·Richmond

Helping people stay independent at home.

We help people who are blind or partially sighted to keep living independently in their own homes. When a referral comes in, our staff visit — often weekly or fortnightly at first — to understand what each person needs. They sign-post to local authority services, benefits and other support, and, wherever we can, match them with a trained volunteer who has the time to keep visiting regularly.

Volunteers help with the things sight loss makes hard, and with simple companionship. Many of our service users live alone, and isolation matters as much as the practical side. Sight loss can bring a loss of confidence — a regular friendly visit makes a real difference.

All our volunteers are DBS-checked.

  • Reading post

    Bills, letters and forms — read aloud or sorted.

  • Writing letters

    Replies, forms and personal correspondence.

  • Shopping

    Trips to the shops, or help with online orders.

  • Outings

    Parks, cafés, appointments — getting out of the house.

  • Visiting friends

    Help to stay in touch with the people who matter.

  • Companionship

    A regular friendly visit — especially for those living alone.

David, an MAB volunteer, guides Parry on a walk through a green park. Both are smiling.
A walk in the park — David guides Parry.
A close, warm moment captured between a service user and a Support Worker.
Regular visits build long-running friendships.

The Support Worker is so helpful to me. It is wonderful to know that someone is coming to visit me on a specific day. She helps me with reading my mail, getting out of the house for some exercise, and anything else I may need.

Barbara, MAB service user

What it costs

Our service is free.

Every penny we raise goes back into the work. If you’d like to help — please consider a donation, a regular direct debit, or talk to us about leaving a legacy.

Support our work

Refer someone

Refer someone for home visits

Download our Referral Form. If you’re a carer, family member or professional — this is the form to complete.

Download form

Speak to us today

020 8423 5141

Call our Head Office to arrange a visit for yourself or someone you care for. Lines are open during office hours.

Call now